Ready on an ordinary Tuesday.
Survey preparation is not a week of activity before the window opens.
It is the ordinary state of a department that is run properly.
The record set
Maintained current, at the facility, and produced on request. Not reconstructed.
- Daily room cleaning sign-off sheets, by week, with supervisor initials
- Pest sighting log with escalation recorded
- Lint trap cleaning log by shift
- Linen delivery schedule signed by each shift
- Monthly linen inventory against par
- Supply usage log
- Floor care schedule and completion record by area
- In-service attendance records
- Staff screening roster with clearance and expiry dates
- Safety data sheets at the point of use
- Monthly quality report and QAPI submission
Rounds
Observed as performed, not as staged.
Daily rounds by the housekeeping manager. Weekly rounds with facility leadership. Monthly formal scored audits, alternating between standard and off-hours so the work is observed as performed rather than as staged. Findings go to the housekeeper who owns the area, with retraining documented on the day.
Recurring findings are treated as a process problem, because that is almost always what they are. A housekeeper who misses the same thing twice was not trained on it properly the first time.
Survey day
What we do while the team is in the building.
- Manager available to the survey team for environmental and laundry questions
- Records produced on request without delay
- Immediate correction of anything correctable during the survey
- Additional coverage brought in for the duration where it helps
- Debrief with the administrator when the team leaves
Plan of correction
We supply the department's part of it, in a form your administrator can use.
If an environmental or laundry deficiency is cited, we work to your plan of correction on your dates. That means the corrective action, the retraining, the monitoring frequency you committed to, and the documentation that supports it at revisit.
We do not write your plan of correction and we do not speak for the facility. We supply the department's part of it, in a form your administrator can use.
Start here
Tell us what your facility needs.
We walk the facility with your administrator, director of nursing or environmental services director, review the current scope, the linen position, the condition of the floors and the state of the documentation, and put the whole scope in writing.